Returns & Exchanges

At American Express Fashion, we pride ourselves on exceptional quality and want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a seamless 30-day return policy for all unworn apparel and accessories.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside.

• 3.
  Secure the Label

  Download and print your pre-paid shipping label from the portal and affix it firmly to the outside of your parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your receipt to track your refund status in real-time.